Price Match

Price Match Guarantee

Last updated: [Month Day, Year]

We want you to feel confident you’re getting the best price when you shop with [Brand Name]. That’s why we offer a Price Match Guarantee.

How It Works

If you find an identical, in-stock product at a lower price from an authorized retailer, we’ll match that price — subject to the conditions below.

Eligibility Requirements

To qualify for a price match, the following conditions must be met:

  • The request is submitted within [3] days of your purchase (or before placing your order)
  • The competitor is an authorized retailer based in Bangladesh — not a marketplace reseller, auction site, or unauthorized third-party seller
  • The item is identical in brand, model, size, color, and specifications
  • The item is in stock and available for purchase at the competitor at the listed price
  • The competitor’s price is publicly advertised (online or in-store) — private deals, member-only prices, or negotiated discounts don’t qualify
  • Price includes any mandatory fees, but excludes one-time promotional or coupon codes, unless otherwise stated

What’s Not Eligible

  • Flash sales, clearance, or limited-time promotional pricing
  • Bundle deals, “buy one get one,” or gift-with-purchase offers
  • Marketplace or third-party seller listings (e.g., unauthorized resellers)
  • Prices from auction sites or wholesale/bulk pricing
  • Out-of-stock or discontinued items at the competitor

How to Request a Price Match

  1. Contact us at [support email / phone / WhatsApp number] with a link or clear proof (screenshot, photo, or receipt) of the competitor’s price.
  2. Our team will verify the item and price against the criteria above.
  3. If approved, we’ll either:
    • Adjust your order total before checkout, or
    • Refund the difference if you’ve already completed your purchase (within [X] days)

Refund Method

Approved price match refunds will be issued via [bKash / Nagad / Rocket / bank transfer / original payment method], typically within [15] business days.

We Reserve the Right To

  • Verify all price match claims before approval
  • Decline requests that don’t meet the eligibility criteria
  • Modify or discontinue this guarantee at any time without prior notice

Questions?

Have a price match request or a question about this policy? Reach out to us at [support email], [phone number], or [WhatsApp number].